THIS IS WILD! I'M ORDERING A CUSTOM MADE GOWN THAT I NEVER TRIED ON. You are ordering Bohemian Couture from absolute professionals. If you follow our easy measurement guide to get your exact #'s recorded and emailed to us, your gorgeous wedding gown will fit. Doesn't matter what shape and size you are, it will be customized to fit you.. we know we curated a collection of dresses that will look stunning on you. And hey, we also offer swatches for some of our gowns and the option to try on at home. Message us! We are here to help you every step of the way.
See our SIZING GUIDE & FAQS page for the exact measruements we would need and how that process works. Please also take a moment to see your trusted designer's bio page on the site! We love them and have spent time with them discussing our collaboration so that we can ensure they will bring they're A game and customize your gown.They are all so talented!
WHEN WILL I RECEIVE MY GOWN?
All gowns take 12 – 16 weeks to create until they are shipped out. However, we can confidently say that some of our customers will be thankfully surprised to see their gown ship within 8 weeks. If you need a rush order there may or may not be an additional cost, please email stylist@bohemianbride.com with your requested rush timeframe as soon as possible so that we can determine if there will be cost and arrange the rush. *Please note not all rush requests are possible, rush determinations will be determined at the time of request.
WHERE DO I GO FOR ALTERATIONS?
For that perfect fit we have you covered! Reach out to us at stylist@bohemianbride.com and a member of our team will help you find a local bridal seamstress or tailor in your area to accomodate any minor alterations necessary.
DO YOU ACCEPT REFUNDS OR EXCHANGES?
Due to the specialization of made to order gowns all of our dresses are non-refundable/non-exchangeable. If you have any questions or would like to see additional photos of any of our gowns please message us, we would be happy to answer any questions that you may have and/or send you more photos.
I CAN'T AFFORD IT ALL NOW, CAN I PAY OVER TIME IN 2 PAYMENTS?
We understand that pulling off the perfect wedding can really add up! In the case that any of our brides are unable to pay for a gown in-full right away, we allow for paying ½ the price upfront in a non-refundable deposit. Message us!
I'D LIKE TO SEE THE FABRIC FOR MYSELF, CAN I BE SENT A FABRIC SWATCH?
We’re sure buying a wedding gown online seems a bit tricky, let us send you a fabric swatch from your favorite gown(s) so you can feel + see the fabric for yourself! Message us with your mailing address and which gown(s) you’re interested in. We’ll have your swatch(s) sent right out!
HOW SHOULD I CLEAN MY DRESS AFTER THE WEDDING?
We recommend that all of our brides have their gowns dry cleaned after their big day. After dry cleaning has been completed, do not hang your gown but rather make sure it is preserved in a box, to resist fabric stretching over time.
SHIPPING
All of your shipping questions answered here.
HOW WILL MY ORDER BE SENT?
Depending on where you live we calculate the best available rate with either Fedex, UPS, DHL or if delivered within or from USPS (First Class Mail) with a tracking code. Either way we charge you a flat rate based on your location that is added to your total. If you would like a faster delivery method, message us and we will incorporate the difference to the total shipping cost.
I LIVE OUTSIDE OF THE USA, HOW LONG WILL IT TAKE FOR MY GOWN TO BE SHIPPED TO ME AFTER IT'S COMPLETED?
All gowns are shipping from multiple design houses around the world, We will inform you after your purchase. Most international shipments will arrive 1-2 weeks after we ship it, however if you live in Paris and order a Temperley London gown from us, shipping may be a bit faster. Just please be patient! and know that once we send you your tracking number it’s on its way!
I LIVE OUTSIDE OF THE USA, WILL I INCUR ADDITIONAL FEES (LIKE DUTIES OR IMPORTING FEES)?
Some of our gowns are shipped out of multiple countries like the USA, SPAIN, FRANCE, ENGLAND, ISRAEL, NEW ZEALAND. Unfortunately we dont have any control over this and it will be your responsibility to pay for any fees.
